Last Updated: 26 th October, 2020
Bradley Technology Canada Inc and its global subsidiaries and affiliates
collection, processing and/or use of customer information when you visit
the www.bradleysmoker.com website and related Bradley Smoker
websites, use our applications, or otherwise provide us with personal
information. By using our Site, or by choosing to submit personal
information to Bradley Smoker, you signify your consent to all of the terms
Policy, please do not use this Site or submit any personal information to
Bradley Smoker Inc. and Bradley Smoker USA Inc. (collectively, “Bradley”)
collect, use, disclose and retain personal information, including any
personal information that you may provide when you visit the
www.bradleysmoker.com website and related Bradley websites
(collectively, the “Site”), use our applications, or otherwise provide us with
personal information. By using our Site, or by submitting personal
information to us, you signify your consent to all of the terms of this Privacy
must not use this Site or submit any personal information to Bradley.
identifiable individual (e.g. an individual’s name, postal address, telephone
number and email address), but does not include (to the extent permitted
by law) information that is publicly available in a telephone directory or that is business contact information that enables an individual to be contacted at a place of business.
We may share the personal information you provide to us with our global
subsidiaries and affiliates (the “Bradley Group“), but we will not use your
to technical updates and appropriate implementation of new technologies
and/or due to changes of the law. We will make any such changes to this
changes since the last version.
Bradley’s websites and applications (including, without limitation, the Site)
are intended for persons over 18 years of age and are not intended for
children. We do not knowingly collect personal information from children
under 18 years of age. If a child has provided us with personal information,
his or her parent or guardian may contact us using the contact information
provided in Section 11 below for the purpose of having this information
2. Collection and Use of Your Personal Information
The types of personal information we collect, the ways in which we collect
it, and the uses we might make of it, will vary depending on whether you
are visiting our Site for browsing purposes only (e.g. for viewing the
products we offer), placing an order for products or using specific services
1. Use of Site for Browsing Purposes
If you use the Site for browsing purposes only, generally you are not
required to enter any personal information. We may automatically collect
certain information regarding your use of the Site, such as:
- the date and time of your visit to the Site;
- details regarding your use of the Site;
- the type of browser you are using;
- your browser settings;
- the operating system you are using;
- the website last visited by you;
- the data volume transmitted and the access status (file transmitted, file not found, etc.); and
- your IP address.
If you use the Site for browsing purposes only, we collect and use this data
in non-identifiable form only. This is done to generally enable the use of the Site as well as for statistical purposes and for improving our web presence
and the services we provide on the Site.
2. Shopping at the Site / Use of Specific Services
We collect personal information if you voluntarily provide it to us in connection with placing an order for products, interacting with our customer service/online consumer care team, or opening a customer account. The personal information we collect includes, but is not limited to, your contact information (such as your name, email address, postal address and phone number), payment card information, communications preferences, and correspondence you send to us. You can choose not to provide certain personal information to us, but then you might not be able to proceed with your intended interaction or transaction with us or receive the full benefit of the desired product or service.
- to operate our Site in accordance with its terms and conditions;
- to facilitate, complete or confirm, a purchase you choose to make using the Site, including facilitating payment for your purchase;
- to notify you when an order you have made using the Site is ready for delivery or shipping;
- to ship your order to your designated shipping address;
- to respond to your questions or inquiries;
- to conduct market research and surveys;
- to conduct promotional activities, including contests;
- to facilitate sign up, payment for, and execution of classes or events;
- to improve our products, services and the Site;
- to supply you with requested information about our products;
- to send you informational or promotional communications that you have agreed to receive;
- to carry out other purposes that are disclosed to you and to which you consent;
- to comply with legal and regulatory requirements; and
- to carry out any other purpose permitted or required by law.
3. Email List
4, Third Party Applications and Systems
The third party applications and systems that Bradley currently uses include, but are not limited to, the following:
4. General Maintenance
Bradley may use your personal information (identifiable and non-identifiable) in order to improve the delivery of services to you, to ensure accuracy of data, or otherwise to perform maintenance or upgrades to the Site and Bradley’s other systems and services, including through use of reputable third party service providers.
3. Non-Personal Information
4. How We Disclose Personal Information
We may disclose your personal information in accordance with any express or implied consents that you give during your interactions and transactions with us.
5. Retention of personal information
1. Session Cookies
We may use “session cookies” (also called temporary cookies), which are cookies that are only stored for the time you are using the Site. The purpose of these cookies is to identify your computer while you are visiting the Site, even while changing from one of our websites to another, and to determine the end of your visit. The cookies are deleted as soon as you have closed your browser session.
- Tracking and Targeting Cookies
We may also use tracking and targeting cookies on the Site, which monitor a user’s behaviour. For that purpose we only use so-called “First-Party” cookies, which are cookies that will not be made available by your browser to any domains other than the Site. These cookies are used for the following purposes:
- Page view/Page impression – analysing how often the website is visited;
- Clickstream or Clickpath analysis – tracking the movement of the user on the website (e.g. identifying the path through which a user came to a certain product);
- Ad Impressions and Click Through – analysing how often an advertisement banner is shown and clicked on;
- Mouse movement and Heatmaps – tracking the mouse movement of the user and identifying where a particular high occurrence of clicks took place; and
- Fraud detection and user testing.
You can set your browser to either allow or not allow these cookies. If you wish, you may completely deactivate the storage of cookies or only allow their storage for specific websites, or configure your browser so as to cause the browser to automatically send you a message as soon as a cookie is to be placed, asking for your permission regarding that cookie. Please note: if you wish to use the full scope of features of the Site, the use of certain cookies will be required.
- Use of Google Analytics
For more detailed information regarding the terms and conditions of use and data protection, please visit:
- Google AdWords
7. Social Media Plug-ins
When you visit the Site, as a rule, no data is automatically transmitted to social networking sites (e.g. Facebook, Twitter etc). Please note, however, that with your consent Bradley may provide customer list, website visit, and marketing opt-in information that you have provided us (including your email address) to Facebook and other social media networks in order to utilize services such as Facebook’s Custom Audience and pixel services.
Otherwise, only after you have actively clicked the applicable link or button yourself, your Internet browser will establish a connection to the servers of the relevant social network. By clicking the appropriate link or button (e.g. “Like”), you give your consent to your Internet browser establishing a connection to the servers of the relevant social network and transmitting data relating to the use of the website to the relevant social network provider. Once engaged with the relevant social networking website, your use and browsing will be governed by the data protection statements/privacy policies of the relevant providers. Here are some useful links to the privacy policies of popular social media platforms:
8. Protection of Personal Information and Data Security
If Bradley collects your personal information, we will use reasonable safeguards – including administrative, physical and technical security and safeguarding measures – appropriate to the sensitivity of the personal information in our possession or under our control to help protect the information from unauthorised access, collection, use, disclosure, deletion or similar risks. Our security measures are continuously being improved as new technologies become available and following our regular review of our current data security, access and protection practices. Personal information may be accessed by persons within our organization, or our third party service providers, who require such access to carry out the purposes indicated above, or such other purposes as may be permitted or required by applicable law.
Some or all of the personal information we collect may be stored or processed on servers located outside your jurisdiction of residence, including in Australia, the United States and the European Union, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to applicable laws in those jurisdictions.
9. Accuracy and Access to Personal Information
Bradley will rely on you to ensure that the personal information you provide to us is as accurate, complete and up-to-date as possible. You must promptly notify us of any changes to the personal information you provide to us using the procedures made available for that purpose by us or by contacting us using the contact information provided in Section 11 below.
You may reasonably request access to your personal information collected by us and information about our use, disclosure and retention of that personal information by submitting a written request to us using the contact information provided in Section 11 below. Subject to applicable exceptions and limitations prescribed by applicable law, you will be given reasonable access to your personal information and you will be entitled to verify the accuracy and completeness of your personal information and to have the information revised as appropriate. We may require you to verify your identity before we provide you with access to your personal information. You may also be required to pay a reasonable fee for access to your personal information.
We will use reasonable efforts to comply with your access or correction request; however, in some cases we may not be able to allow you to access certain personal information in certain circumstances, for example if it contains personal information of other persons, or for legal reasons. In such cases, we will provide you with a reasonable explanation of why it is not possible to grant access to your personal information.
We may decline to process a request that is unreasonably repetitive, frivolous, vexatious or impracticable, that infringes or jeopardizes the privacy of other persons, or for other reasons permitted by applicable law.
10. Third Party Sites
11. Questions and Legal Notice